September 26, 2013 – Carroll Lutheran Village’s Diven House for assisted living received a deficiency-free quality survey from the Maryland Department of Health and Mental Hygiene in September.
The survey was conducted September 4 and 5. Strengths noted include recordkeeping and documentation, the overall appearance of Diven House, the quantity and quality of leisure events scheduled, and the overall contentment of residents.
The evaluation includes a rigorous review of numerous care standards including building maintenance and appearance; food preparation and storage; fire safety; sanitation; accuracy of service plans and recordkeeping; quality assurance plans; leisure programs; and overall resident experience.
“A deficiency-free survey is very difficult to accomplish,” said Diven House Manager Tracy Raymond. “It is a testament to the high quality of care and service provided by the Diven House and Carroll Lutheran Village staff.”
Carroll Lutheran Village is an accredited, not-for-profit continuing care retirement community in Westminster that includes 398 homes and apartments, 50 assisted living suites in the Diven House and 103 skilled nursing beds in the Health Care Center.